TERMS & CONDITIONS POLICY
Please read these fully before making your ‘hold the date’ payment. These T & C’s are here to protect both yourself and Bridal Hair by Marina. PLEASE NOTE: By making your initial payment, you are fully agreeing to our terms and conditions.
‘HOLD THE DATE’s RESERVATION
A non refundable fee of £150 to ‘hold the date’ for your Trial & wedding day. Once this payment has been received, your wedding will be added to my diary, please note no booking has been made until this has been received and confirmed by ourselves. This will be deducted from final total payment due.
TRIALS -
● To be held at my home studio in Halstead Essex.. to chat through and perfect your chosen style(Trial prices applicable - strictly payable on day of trial in cash or transfer see Prices page). Due to weekend wedding commitments , please note trials will only be held on weekdays during the hours of 9.30am till. 2pm
● Please give at least 48 hours notice of trial cancellations, a charge of £10 may be levied for late notice cancellations. If late for trials, unfortunately this may cut down the total trial time.
● Before our initial meeting, I ask that you send me photos of yourself and any hair images that you love. This allows me to prepare properly.
● Please leave enough time in advance of your wedding to book a convenient time slot for your trial as I am already taking bookings for the following year.
Total cost of booking will be determined following trial - additional hair work or addition of hair pieces or extensions will be charged accordingly. It is normally the responsibility of the client to source hair extensions (due to colour matching) but advice can be given regarding this and I can source these for you .
● On day of trial, there is nothing else to pay unless you have other members of your bridal party also requesting a trial (bridesmaids, mother of the bride) this can be cash on the day or bank transfer. your final invoice will be payable 4 weeks before your reserved wedding date.
● If you choose to have a TRIAL ONLY please note this is no guarantee that your wedding date will still be available.
● Travel expenses will be charged at 50p per mile from C09 1JD.
● Parking, toll charges and congestion charge will be added to your final bill. Please contact us if parking is limited as we carry a lot of equipment.
● Longer journeys and for early morning starts and travel at over 1.30 HOURS, and by agreement,I may need to book a hotel near to your wedding venue (I will book a mid priced hotel and confirm details with you before adding to final invoice).
● For destination weddings, flights, transfers, hotels and some meals will be charged but this would be discussed prior to booking and mutually agreed.
PAYMENTS/PRICING -
● For large bridal parties/early weddings, it is recommended that an additional assistant or stylist is booked to help the morning run smoothly and to avoid very early starts as this will be more pleasant and enjoyable for all (fees apply)£50
● All grips, pins, products etc will be provided by Bridal hair by Marina. Hair accessories, flowers, veils etc. to be provided by the bridal party. If any member of the bridal party suffers from an allergy or sensitivity to products, please let me know PRIOR to the wedding so I can bring suitable alternatives. It’s possible I would need to carry out patch tests or a trial (please contact me to arrange).It is the clients /bridal party’s responsibility to inform me of any allergies, skin complaints, or any contagious infections I reserve the right to refuse styling on the day if not informed with full amount charged.
● When making payments, please use your name and wedding date as a reference - ie J Smith, 10.4.20
● Price quoted will be held for one calendar month from original quote, if no reservation fee has been received within this time, price may be subject to fluctuation.
CHANGING OR CANCELLING YOUR BOOKING -
● Additional persons to the original booking will be accepted if time and resources allow, in email and only by prior agreement (additional charge applies)
● Additional persons on the wedding day - occasionally, we may be able to fit in a last minute person, payment for these will be strictly in cash on day
● Reducing numbers - charges of 40% per reduction will apply 4 months or less from wedding date - ie one bridesmaid cancelled, £50 x 40% = £20 charge
● In the very unfortunate event you have to cancel your total booking, cancellation fees will be as follows:
3 calendar months or less before the wedding 40% of the total fee
2 calendar months or less before the wedding 50% of the total fee
1 calendar month or less before the wedding - full remaining fee due
MISCELLANEOUS
● Please ensure every member of your party are aware of timings on the day and that they need to be, and remain, available. Other than specific blow dry bookings, hair should be bone dry, due to disruption to timings (if a guest has to dry their hair) a slot may be entirely missed and will still be charged. If possible, the service will be carried out but time will be reduced accordingly so there is no guarantee the style will be long lasting. Should one or more persons not be ready I will be forced to cut their allocated time short by however long they delay by.
● No refund or compensation will be offered by Bridal Hair by Marina for delays caused by other wedding vendors, guests, photographers or members of their bridal party. You must ensure that myself and team will be working in a suitable environment with adequate natural lighting, electricity points and hand washing and toilet facilities.
● We reserve the right to use photographic images on social media sites, but will not post these, nor pictures of trials, until 1 day after the wedding. Please let me know if, for any reason, you don’t want me to post these pictures (ie an elopement wedding) and I’ll be happy to do so.
● In the very unlikely event that Bridal Hair by Marina is unable to attend to carry out services on trial date or wedding date, for any unforeseen or unfortunate circumstances out of my control, including but not limited to sickness, accident, road or motorway closure or severe weather conditions, be sure that every reasonable effort will be made to find a replacement reputable stylist/artist/salon at short notice, however any such booking will remain solely the responsibility of yourself. No compensation will be offered on our part although this will be at the discretion of BHBM. It is strongly advised to take out wedding or event insurance to cover you against these extreme situations.TERMS AND CONDITIONS are subject to change without notice.
Information collected from you will be stored safely and used purely to contact you in relation to your wedding day. This is usually by email or mobile phone, post wedding to send you pictures from your day and discuss only the services I provide. There are no circumstances under which this information might be passed to a third party, without your prior agreement. Invoices and phone numbers and contact information is kept for tax purposes only and destroyed after the legally required duration.